Cover page

Introduction (1)

Introduction (2)

Agenda

what is Decision Support ?

what is Decision Support ?

DSS & Process

DSS & Process

DSS basic functions

what is a Data Warehouse ?

what is a Data Mart ?

what is an Operational Data Store ?

modelling the content

modelling the content

informational model

logical architecture of the DSS

logical DSS architecture

building the solution

the DSS workstation

OLAP

ad hoc querying

data mining

Balanced Scorecard

towards the real-time DSS ?

the best-of-breed option

the pre-integrated option (1)

the pre-integrated option (2)

Questions?